Shipping Information – IMPORTANT, PLEASE READ
It could save you money
Casa Online Shop
The goods leave our warehouse in excellent condition, wrapped or packed in boxes and are protected from damage during transport. The goods are insured against shipping damage and their condition is recorded before dispatch. Please check the packaging before opening it, and photograph any external damage. In the unlikely event that the product has also been damaged, the logistics company must be informed directly upon delivery. Please also email [email protected] or call us at +44 (0)20 7517 7984 from Monday to Friday between 10 am and 6 pm.
WE DO NOT MAKE MONEY ON OUR DELIVERY COSTS
UK Delivery = £50.00 per box
EU Delivery = £65.00 per box
Each box measures 650 x 650 x 700 and can weigh up to 30Kg
We will pack the chair into the box, often removing the base/legs. It is a simple process to put them back on, simply put the top onto the base and sit on the chair. This is enough to securely connect the top with the base.
IF we use bigger boxes, the freight costs can almost double. Simply, a box size of 700 x 700 x 700 could cost close to £100 to ship in the UK. That’s right 5cm makes a world of difference.
This is why we pack the chairs the way we pack the chairs.
If you can collect, you are welcome to do so, but only with a prior arrangement as we have to make sure the chairs are ready and that the warehouse is staffed for you.
ANY shipping questions, please just ask. It is a minefield and we will always try and guide you through it….
Casa Contracts Team