Casa Contracts Ltd, 51 Jamestown Way. London. E14 2DE

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. GMT

Please feel free to call us on +44 207 517 7984

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges WE DO NOT MAKE MONEY ON OUR DELIVERY COSTS Simply Put: UK Delivery = £50.00 per box EU Delivery = £65.00 per box Each box measures 650 x 650 x 700 and can weigh up to 30Kg

Which payment methods are accepted in the Online Shop?

We can accept payment through Credit / Debit card, Paypal or BACS transfer.

How long will delivery take?

Our warehouse is not manned 24×7, so orders can take a few days to fulfill before dispatch. We use DHL and UPS for our deliveries. We ship all across Europe and so delivery can take up to a week from dispatch. As soon as the item is booked with the courier, you will receive the tracking number.

How secure is shopping in the Online Shop? Is my data protected?

Yes absolutely. We do not hold any of your card details on our site. All details are processed by and through our payment provider, through a secure connection.

What exactly happens after ordering?

We are not Amazon. We do not have a massive fulfillment warehouse. Your item will be hand picked, confirmed it is fully working and thoroughly cleaned. We will then cover and pack the item into a strong box and it will then be shipped straight to you.

Do I receive an invoice for my order?

Yes. All our VAT and company information is shown on the email order you will receive.

Send us an email

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