Casa Contracts Ltd, 51 Jamestown Way. London. E14 2DE
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. GMT
Please feel free to call us on +44 207 517 7984
[/map] [row] [col span=”6″] [title text=”Frequently Asked Questions”]Please read our FAQ before sending us a message.
[accordion] [accordion-item title=”What are the delivery charges for orders from the Online Shop?”]Delivery charges WE DO NOT MAKE MONEY ON OUR DELIVERY COSTS Simply Put: UK Delivery = £50.00 per box EU Delivery = £65.00 per box Each box measures 650 x 650 x 700 and can weigh up to 30Kg
[/accordion-item] [accordion-item title=”Which payment methods are accepted in the Online Shop?”]We can accept payment through Credit / Debit card, Paypal or BACS transfer.
[/accordion-item] [accordion-item title=”How long will delivery take?”]Our warehouse is not manned 24×7, so orders can take a few days to fulfill before dispatch. We use DHL and UPS for our deliveries. We ship all across Europe and so delivery can take up to a week from dispatch. As soon as the item is booked with the courier, you will receive the tracking number.
[/accordion-item] [accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]Yes absolutely. We do not hold any of your card details on our site. All details are processed by and through our payment provider, through a secure connection.
[/accordion-item] [accordion-item title=”What exactly happens after ordering?”]We are not Amazon. We do not have a massive fulfillment warehouse. Your item will be hand picked, confirmed it is fully working and thoroughly cleaned. We will then cover and pack the item into a strong box and it will then be shipped straight to you.
[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”]Yes. All our VAT and company information is shown on the email order you will receive.
[/accordion-item] [/accordion] [/col] [col span=”6″] [title text=”Send us an email”] (insert contact form here) [/col] [/row]
